As a business owner, the dynamics of your people will largely affect numerous aspects of your company. Having a good workplace culture is extremely important, but achieving it can be a very tough process. Here are more insights from Forbes:
If you’re not dealing with a startup, chances are your company culture has been developing over many years. I hope that you have been paying close attention to the dynamics of your people — if you haven’t, you might find yourself in a bad situation. Leaders must nurture the workplace environment and pay as much attention to the atmosphere as they would to the interworkings of the corporate process, such as sales development, inventory control and customer service.
If you need to change the culture of your company or department, be ready for a tough road ahead. It isn’t easy to shift beliefs and change the way people have been operating — in some cases, for many years. A drastic change may be imminent due to a significant event that is happening to the company, i.e., bankruptcy, a PR nightmare, significant sales decline, etc.
Put Strong Leaders On The Front Line
The good news is this: If you have strong leaders, you can change the culture with the right amount of focus, energy and communication. Remember, the culture echoes your leadership team. The first thing you have to decide is if you have the right players in place. Chances are, if you have a poor company culture, you have to make changes within your leadership team immediately. If their team does not trust him or her, this leader will be ineffective and will not be able to gain agreement on the desired outcome.
Define Your Desired Culture
Once you determine you have the right players to facilitate this seismic shift, you must decide what your culture needs to be in order for you to succeed. What characteristics does your team need to have in order to survive the test of time? These characteristics will be the roadmap for decision-making and problem-solving. If your people do not embrace change and are content, it will be very difficult for you to get buy-in to the new vision.
You will have to identify the behaviors that are harming the culture and ensure they are restricted in the workplace. It can be as simple as a “no cursing” rule. Cursing in the workplace is demeaning and intimidating. If you have identified collaboration as a core value, cursing at one another is in direct conflict with the outcome you are trying to produce. Determine all the bad behaviors that are harmful to your environment and get rid of them. This may require you to dismiss certain individuals from your team altogether. If they are harmful to your environment, they need to go.